I purchased round-trip tickets from Corendon Airlines with an outbound flight on December 13, 2025, and a return flight on December 27, 2025. Later, I received an email from Corendon stating that the outbound flight had been canceled and that I could either travel on December 20 instead or cancel the ticket entirely if I didn’t accept the change.
I immediately called customer service and explained that if the outbound flight was postponed by one week, then the return flight should also be rescheduled to January 3, 2026, so the trip duration would remain the same. However, the representative told me that only the outbound ticket could be changed or canceled, not the return flight. I explained that this was unreasonable, as it was Corendon’s operational issue, not mine, and the airline should show the same flexibility for both legs of the trip.
As a result, we had to cancel both our outbound and return tickets. My expectation was either for Corendon to move both flights by one week or to cover the cost of the new tickets I had to purchase because of their schedule change.
We had to rearrange all our reservations and plans because of what I consider a careless and customer-unfriendly policy. In short, I’ve realized that despite choosing to support a domestic Antalya-based airline, Corendon prioritizes its own convenience over customer satisfaction. After this experience, I will never fly with this company again.
I am extremely frustrated with Corendon Airlines! In November 2024, I purchased a round-trip ticket from Antalya to Köln (March 7-10). Nearly three months later, I received an email saying that my return flight was canceled. Corendon offered me an alternative flight to Düsseldorf, which I reluctant...
My Antalya–Nuremberg flight with Corendon Airlines (PNR: XC138), scheduled for December 13, 2025, was canceled by the airline via an email sent to me about 45 days in advance. The flight was rescheduled to December 14, with a different arrival airport — Erfurt instead of Nuremberg. However, Erfurt ...
I purchased a Corendon Airlines ticket for our first international family holiday on 15.06.2025 for ₺9,250. Wanting to extend the holiday by a day, I browsed the Corendon website to explore changing my flight. I entered the cancellation section expecting to see the cancellation fee before deciding. ...
We planned a 6-day trip abroad. We made the plan by purchasing round-trip flight tickets. We had a return flight from Nuremberg to Izmir on June 22, 2024, at 01:50. Unfortunately, Corendon Air canceled the flight. When we looked for a different flight, we saw that there were flights only every 3 day...
We planned a 6-day trip abroad, arranging both outbound and return flights. On June 22, 2024, we had a return flight from Nuremberg to Izmir at 01:50. Unfortunately, Corendon Air canceled the flight. Upon searching for alternative flights, we found that there was a flight every 3 days. Reluctantly, ...
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