1
Ceydahan is completely dissatisfied with the result

Corendon Airlines Reschedules My Flight Without Assistance or Option, Demands Unreasonable Fee

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May 30, 2024 4:37 pm
57

My flight from Düsseldorf to Izmir on 31.07.2024 was inexplicably rescheduled from 18:45 to 08:00 the next morning. I called customer service and explained that I couldn't fly in the morning as I had an important exam scheduled for that day. I was not offered any assistance; they said they couldn't do anything since there was no change in the flight code. When I requested to reschedule my flight for two days later, they casually mentioned that I would have to pay €171 for the change (the new ticket was already €176). I have always purchased my tickets from Corendon, but from now on, neither I nor anyone I know will be using their services.

May 30, 2024 5:01 pm (24 minutes after complaint)

Good day. Corendon Airlines wants all flights to proceed as planned. However, due to operational reasons, changes may occur that we often have no control over or only limited control over. You can check the rules regarding time changes. Best regards.

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