CoolDrama charged me after cancellation—how can I get a refund?

If CoolDrama charged you after cancellation,

Review your subscription first;

• Check:
– Your CoolDrama subscription settings
– Your App Store or Google Play subscriptions
– Whether the subscription still shows as active or renewing
– Your cancellation date and charge date

• Confirm:
– Auto-renewal is disabled
– You canceled the same account used for the subscription
– There isn’t another active CoolDrama subscription
– You received cancellation confirmation

Gather evidence;

• Save screenshots showing:
– Your cancellation confirmation
– Subscription status
– The post-cancellation charge
– Your purchase history

• Keep:
– Transaction IDs
– Payment receipts
– Cancellation date
– Charge date and amount
– Previous support conversations

Contact CoolDrama support;

• Request:
– Immediate termination of any remaining subscription
– A refund for the charge made after cancellation
– Confirmation that no future charges will occur
– An explanation of why billing continued

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.