Mud Stain Does Not Go Away From Converse

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Hümeyra
June 24, 2023 7:42 pm
90

I'm utterly frustrated with my Converse shoes that I've worn only 2-3 times, yet stubborn mud stains refuse to come off. Seriously, I paid a good amount for these kicks, and at the first stain, they become unwearable? This is unacceptable! I need a solution to my problem pronto. These Converse shoes were purchased all the way from Spain, so if there's a global issue, they should address it there too. I'm urgently seeking an explanation and support from customer service regarding this problem. It's high time they reached out to me and initiated the return process. I can't just let my hard-earned money go down the drain like this. Converse, you need to step up your game and make things right for your loyal customers!

June 25, 2023 8:34 am (12 hours after complaint)

Dear Valued Customer, We are sorry to hear about the negative experience you have had. We will conduct the necessary investigations related to your notification and will contact you as soon as possible. Thank you for your understanding. Best regards, CONVERSE Customer Service 444 37 36

Hümeyra
Hümeyra
February 15, 2024 7:47 pm

"They still haven't returned."

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