All Complaints

On January 3, 2026, at around 7:00 PM, I placed an order from Arby’s Ankara Mevlana Bulvarı branch worth ₺630. Although the amount was charged to my credit card, my order never arrived and I was literally left hungry. After noticing that the order had not been delivered, I contacted customer service...

Today at around 3 p.m., I accepted a 12‑month subscription offered to me in a phone call from Turkcell for my iPhone 12 postpaid line. A few hours later, at around 8 p.m. on the same day, I decided to cancel this subscription because I found a more suitable offer from another operator and I had only...

I applied to open a seller account for my restaurant on Yemeksepeti Yemeğin Yolda approximately three months ago, but my account is still not active, and I have not received any response. My restaurant is located in İzmir, and my application code is B0A5. During this three‑month period, I sent email...

I made a reservation through Booking.com for Collision Hotel in Stirling, Scotland, for a stay between 13 December and 15 December 2025. I cancelled this first booking on 12 December 2025 and then rebooked my stay directly with the hotel from 15 December to 17 December 2025, which I paid for directl...

My Pegasus flight on 04.01.2026 from Batumi to Istanbul, scheduled to depart at 15:35 with reservation code 14CCJH, was cancelled. I was informed that the reason for the cancellation was weather conditions. After this cancellation, I was not provided with a satisfactory alternative and I would like ...

I made a deposit on Binomo via UPI on 17/12/2025 in the amount of 700 Rs, but the amount has still not been credited to my account. The UPI transaction reference for this payment is 393948189603, and the money has been debited from my side. Despite the successful transaction, there has been no updat...

I recently noticed a message and a charge from a company called FINDANET IIQUY on my Nedbank account, even though I have never knowingly used or subscribed to any service from them. On the day I saw the message, an amount of R750 was taken from my account without my authorization or clear consent. I...

I have been playing Clash of Clans on an Android device, and my account was locked about a month ago. When I open the game, I see a warning saying that my account has been locked for security reasons and that I need to enter an unlock code to recover the account. I never received such a code, and I ...

I bought a Bosch KGP86AIC0N refrigerator in May 2024. It has broken down 4 times in just the last 5 months (August, Sept, Nov, Dec 2025). Each time, it stops cooling and freezing completely. Despite my demand for a replacement after the 3rd failure, Bosch forced another repair on me, claiming "facto...

I have an account with 1xBet with the ID 1901384*** and a balance of around $700, which I earned over a long period of time by playing honestly on your app. On December 20th, I requested a withdrawal of half of this amount. On the same day, your team contacted me about verification, which I accepted...

I own a Dreame Bot L10 Pro robot vacuum cleaner and, despite two separate service attempts, the product still does not work properly. I first sent the device to service on 17 October 2025 and then again on 28 November 2025. This problem has been ongoing for nearly three months, and each time the vac...

I had a reservation made through Booking.com at a property called Hotel San in Sarajevo Jahorina for the dates January 3–6, 2026, with a total cost of $580 USD, which I paid by credit card. Later, due to illness, I contacted the hotel on December 31 and requested a full free cancellation, and the ho...

I am writing to express my disappointment with the decision of BigoLive to ban both my account and my phone for 10 years. I use Bigo Live in Cambodia, and my account is a normal user account with the ID 306653348, and my Bigo Live name is 🙃. In addition to my account ID, my received number is 31334...

I made a deposit to my general wallet on BC.GAME via UPI on 6 January at around 6:55 PM for an amount of 10,000, but the transaction has been pending for hours, and the balance has not been credited. I feel cheated because the money has been debited from my side, while nothing is reflected in my BC....

I purchased a Bosch WTH22200TR 0119 dryer on 26.11.2024, with a 3‑year warranty. On 07.01.2026, the door gasket of the dryer tore off while opening the door, as the gasket stuck and ripped. This happened during normal use in my home. When I contacted the Bosch authorized service in İstanbul Kasımpaş...

I am a user of the BC Game platform and my KYC verification has not been approved. Today I received a message stating that I have reached the maximum number of submission attempts for my KYC, and since then I am unable to submit any new documents. Because of this, my withdrawals are currently blocke...

On 04.01.2026, I purchased a Nestlé Sma Comfort baby formula from the Konya Meram E-Bebek branch for ₺660. The product I bought has the batch code L-51560346AA. After my purchase, I saw posts on social media stating that some products with certain barcodes were being recalled due to the cereulide ba...

I purchased a white Tommy Hilfiger men's wristwatch on 14.09.2025 through Hepsiburada from an authorized dealer. After a short period of use, I needed to replace the strap, but I have not been able to find the original strap of this model anywhere, which is quite disappointing for a global and well‑...

Although I paid the full amount for my Peugeot 3008 at the end of November and the invoice was issued in December, the vehicle has still not been delivered despite the significant time that has passed. I am currently experiencing complete uncertainty regarding when the vehicle will be delivered, as ...

I am writing from Germany regarding an unauthorized subscription charge by MYIQ.com/EU. On or around 05.01.2026, an amount of 29.99 € was debited from my Extra Mastercard, although I never concluded or approved any subscription with MYIQ.com/EU. I cannot log in on the specified websites and the alle...