On 03.05.2023, I could not change the coat that my wife bought me from Konya Kentplaza Columbia store claiming that the seller would also be an l size because it did not remain in her hands in m size. The problem is not here, the problem is I can't change the product in any Columbia store in Ankara. Because the store in Konya is not a corporate but a franchise store. I'm 32 years old, the first time I've heard of something like this in a clothing store. What I understood was that I was buying the product from Columbia at that time. Let me change this product, I won't even approach Columbia again.
I bought a Columbia brand t-shirt for my son in Türkiye. About a month later, the color faded. I took it back to the store where I bought it for revie...
We purchased a jacket, a fleece, and two pairs of shoes from the Columbia store at Ankara Metromall. I encountered an issue with one of the shoes I bought for myself. When I tried the first pair, it felt a bit tight on the sides, so the store arranged to bring a size bigger from another branch. Upon...
I bought a Columbia t-shirt from the Ayvalık branch, but the print started peeling off after a short time. I went to the Çanakkale AVM 17 store to have it inspected and sent to the factory for evaluation, but the staff told me I had to return it to the Ayvalık store instead. This makes no sense—I l...
I bought a Columbia jacket from the Forum İstanbul store in Istanbul, and within just 20 days, noticeable sweat stains started to appear under the arms. I returned it to the store expecting a refund or at least a proper solution, but they outright refused to take it back, claiming it wasn’t eligible...
I purchased a waterproof Columbia ski jacket, expecting high quality. Since it’s a light-colored jacket, I followed the care instructions exactly and washed it after about a month. However, after washing, the fabric bunched up inside, causing visible deformities. I took it back to the store for an ...
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