Ever since Yahoo shut down my linked email address because I wasn't using it, I've been in a tough spot. I've been attempting to update my email address with CoinEx customer service for quite some time now, but unfortunately, I haven't had any success. It appears that they are not interested or responsive to my requests. As a result, I'm currently locked out of my account and cannot access it.
Even though I have all my passwords and have given them my phone number, they refuse to help me. It's incredibly difficult to get in touch with a customer service representative. Their live support and customer service system seem to run on an AI-powered platform.
If you're facing similar problems or thinking about using CoinEx, be cautious of possible obstacles like the ones I experienced. Having dependable customer support is essential when working with cryptocurrency exchanges. Make sure you always have access to your funds by avoiding reliance on automated systems.
I am unable to access my Coinex account because the Yahoo email linked to it was deactivated due to inactivity. For days, I have been emailing Coinex to update my email address, but they have not provided a solution or even shown any concern. I have all the necessary account details, including my p...
I am unable to log in to my Coinex account, even though my email and password are correct. Every time I try, I encounter a timeout error. This issue is not related to my internet connection or browser, as I have verified these aspects. Despite reaching out for support, I cannot find any customer re...
I am unable to access the CoinEx app because it keeps displaying a "network error" message. This issue has made it impossible for me to use the app or manage my investments. Despite trusting the platform for my transactions and investments, there is no communication or update about this problem. I ...
I had approximately 3000 USD in my Coinexonline account. Now, I am unable to access my account. Please help me. I have tried to transfer the money to my regular account multiple times, but it has returned to my Coinex account after a day. I am requesting assistance from the authorities. Account info...
I can’t access my Coinex account, and I’m unable to withdraw my funds. It’s incredibly frustrating that the Coinex platform is completely unresponsive, leaving many users, including myself, in a difficult situation. There’s no live support to contact, and the app isn’t functioning properly. I have ...