I’ve been using Coindcx since February 2022 and was satisfied with the platform until now. Recently, I returned after a 6-month break only to discover that KYC verification has become mandatory—and completing it requires a PAN (Permanent Account Number). As a Turkish citizen, I do not have a PAN number because I am not an Indian resident. This requirement makes it impossible for me to complete the KYC process and, more importantly, withdraw my cryptocurrency assets from the platform.
It’s incredibly frustrating to be locked out of my funds simply because the system assumes all users are Indian nationals. I’ve contacted support but haven’t received a workable solution. I’m now stuck with my crypto balance, unable to access or transfer it elsewhere.
Coindcx needs to immediately provide an alternative KYC path for international users, especially those who have already been using the platform in good faith. This issue is urgent—please unlock my account or allow a valid ID from another country for verification.
I've been trying to complete my KYC verification on Coindcx, but no matter how many times I submit my documents, the process is never approved. I’ve uploaded everything required multiple times—each time carefully, clearly, and according to the guidelines—but my KYC is still pending. What’s worse, I...
I’ve been using BTCTurk for years as a trusted investment and crypto trading platform. I registered with my foreign identification because the platform accepted it at the time. I deposited funds, traded responsibly, and believed BTCTurk was committed to serving all legitimate users. Now I’ve receiv...
I’ve been trying to upgrade my BTCTurk account to level 2, but the process has been extremely frustrating. Despite uploading the clearest possible photos of my Turkish Republic ID, my application kept getting rejected. The system failed to recognize my ID multiple times. I then attempted to upload ...
I am trying to complete the identity verification process on the OKX mobile app. Since I no longer have a Turkish Republic ID card, I attempted to apply with my Blue Card, but the system only allows verification with a Turkish Republic ID card. In other words, the system does not even let me submit ...
I've been trying to upgrade my account on BtcTurk and withdraw my crypto for two full days, but nothing is working. I’ve contacted live support over 50 times, and every time they say “We’ve created a support ticket”—but that’s it. No one solves anything. I’ve submitted all the documents requested: ...
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