I Got Swelling and Redness from Clinique Smart Clinical Eye Cream After First Use
I purchased the Clinique Smart Clinical Repair eye cream expecting premium skincare, but it gave me the exact opposite. Right after the first use, I woke up the next morning with noticeable swelling, redness, and dryness around my eyes. Thinking maybe it was just a fluke, I gave it one more try—but the same thing happened again. I haven’t used any other product in my routine, so I know this cream is the cause. For such an expensive product, I expected quality and safety—not irritation and discomfort. I clearly can’t use it, and I’m now requesting a full refund. Clinique needs to take accountability for this reaction and offer proper customer support.
Dear Consumer, Unfortunately, we cannot process a direct return for opened and used products. Therefore, we kindly ask you to direct the product as instructed by filling out the bottom part of your purchase invoice to initiate the inspection process. Product inspection processes take a maximum of 21 business days. Once the product reaches us, matters are resolved quickly without waiting for the period to expire. Thank you for your understanding and cooperation. Sincerely.
