I was quite let down recently by ClassPass and found it to be irritating. I paid extra for a so-called "missed class," even though I showed up for all of my scheduled classes. When I contacted customer support to contest the charge, they discounted my worries and advised me to email the matter straight forwardly. But there was no customer support email; all ClassPass emails I got came from no-response accounts. This left me without obvious means of handling the matter or clearing the unfair charge. Unacceptable lack of openness and responsibility makes me rethink my membership now. ClassPass must offer easily available help to correct these deceptive behaviors.
Right now, ClassPass irritates me much beyond mildly. Thought it had been handled effectively, I followed all the instructions on the app to stop my subscription well before the renewal date. Imagine my amazement when my subscription was still valid even though I was charged for another month one we...
ClassPass seems to have built its system to extract every last dollar from consumers. Watch their supposedly $30 referral offer; it is deceptive. You have to keep an active subscription to use it; even then, the $30 credit can only be used toward purchasing more credits, not straight to your present...
I enrolled in a course on Coursera that offered a one-week free trial. Being a student, I carefully considered my options, but at the end of the trial, Coursera charged me $50 (₺1600) without any prior notification. For a student, this is a significant amount. A simple email reminder before the char...
I am very frustrated with Coursera as I have been unable to log into my account and access any of my courses or lessons. Despite sending multiple emails to their support team, the issue remains unresolved, leaving me stuck with no progress on my learning goals. I have paid for these courses, and th...
Last year, I reluctantly purchased a Skillshare annual membership for a specific online course. Once completed, I found it less valuable than expected and chose not to renew. Shockingly, Skillshare automatically renewed my membership without notification, charging my credit card $167. Despite immedi...
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