My Citroen C3 2020 has been displaying a persistent engine fault error. I confirmed the chronic nature of this issue with the Kadikoy Citroen Deniz authorized service and complaints online. The authorized service charged a whopping 67,000 TL to fix this long-standing issue. I contacted Citroen Turkey and requested a discount, which, given the severity of the problem, should have been provided for free. They, however, refused to provide any discounts or assistance. They absurdly labeled the engine problem, which occurred after 50,000 kilometers, as a user error. If your car's engine fails after 50,000 kilometers, you should reconsider your manufacturing process rather than blaming the user. Their customer service representatives are completely unhelpful, and the car's engine has numerous problems. Furthermore, the cause of the engine fault light is unknown, and the error will not go away. They claim to be able to replace various components such as the timing belt. As a result, we were hit with a 67,000 TL bill.
Hello, I'm sharing my frustrating experience with my Citroen vehicle that underwent repairs costing ₺70,000 eight months ago. Unfortunately, the same problem has recurred, and the authorized service, Çetaş, initially acknowledged the identical issue. However, when I mentioned the repair should be un...
AdBlue caused a motor problem in my 2019 Citroen Berlingo, which had only 35,000 km on it. When I took it to an authorized service center, they said it was my fault because the urea tank was broken and needed to be replaced, which would cost a whopping 30,000 lira. I've always bought AdBlue from Ope...
In 2022, my Citroen C3 got into a small accident when another car rear-ended me. I brought my car to the Citroen dealership in Denizli to get it fixed. But I'm really unhappy with the work they've done. I will be posting pictures soon to show the problems. I went to their service center three times,...
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