I tried video chat on Chitchat but keep facing lag or connection issues — how can I improve the video chat quality?

To improve video chat quality on Chitchat (or similar platforms), first make sure your internet speed is stable: you’ll need a good download and upload rate—ideally 10+ Mbps download and at least 1-2 Mbps upload to avoid lag and dropped frames.

If you're using WiFi, switch to a wired Ethernet connection or move closer to the router; also reduce network congestion by closing apps or devices using bandwidth (streaming, downloads).

Also ensure your device is up-to-date: update your browser or app, camera/mic drivers, and switch browsers if needed.

Finally, check the lighting, background noise, and webcam quality—sometimes low lighting or weak camera hardware creates the illusion of lag even when the connection is fine.

If you’ve faced a similar issue, don’t hesitate to share your story here. You can also file a complaint on Xolvie to help others in the same situation.