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Chevrolet

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Chevrolet

Complaints

15 complaints
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Chevrolet Cruze Service Bill Was Much Higher Than Quoted

I took my 2011 Chevrolet Cruze to Alkaya Opel service center in Bornova 2nd Industrial Area on July 15 because of an eng...

Chevrolet Aveo Horn Stopped Working After Airbag Recall Repair

The driver-side airbag in my 2012 Chevrolet Aveo was replaced approximately three months ago by Opel Otosay Ankara as pa...

Chevrolet Rezzo Parts Order Delayed and Refund Refused

I ordered an air conditioning compressor and radiator for my Chevrolet Rezzo from a company located in Ankara Etimesgut....

Chevrolet Cruze Recall Service Appointment Unavailable

I am trying to schedule an appointment at an authorized Opel service center regarding the free safety recall for the dri...

Chevrolet Aveo Driver Airbag Recall Service Unresponsive

I wanted to take advantage of the free airbag replacement campaign launched by the Opel & Stellantis group due to a pote...

Chevrolet Cruze 6T65 Transmission Never Delivered After Payment

On April 10, 2026, I paid 90,000 TL (approximately $1,857) through M***** K*****, the owner of a business called Ygz Oto...

Chevrolet Captiva Keeps Overheating After Radiator Repair

Although I have only owned my 2012 Chevrolet Captiva 2.0 diesel for three months, I have experienced overheating and rad...

I Can’t Start My Chevrolet Spark When the Red Light Near the Stereo Turns On

April 22, 2025 4:43 AM14

I’m seriously fed up with a weird issue I’ve been having with my Chevrolet Spark. Every time the red warning light next ...

Chevrolet Captiva Radiator Problem

May 23, 2024 12:58 AM24

I'm having a problem with the radiator in my Chevrolet Captiva. It appears that there may be an issue with the radiator ...

Chevrolet Kalos 1.2 Mileage Display Issue

May 14, 2024 12:16 AM50

I drive a 2006 Chevrolet Kalos 1.2, but I can't find the mileage display. Is there a new part available? Can it be order...

Chevrolet Kalos 1.2 Mileage Display Issue

Chevrolet Evanda Engine Replacement Issue

February 29, 2024 11:54 AM29

I had a brand new engine installed in my Chevrolet Evanda. After starting the car, we tried a few more times, but then t...

Chevrolet Spark 2012 Paint Peeling Issue

January 24, 2024 8:17 PM27

The paint on my 2012 white Chevrolet Spark with a 1.2 engine is deteriorating and showing signs of wear. Ever since Chev...

Resolved

Chevrolet Cruze Engine Stalling Issue

January 24, 2024 6:28 PM26

I'm experiencing an issue with my Chevrolet Cruze where it unexpectedly sta...

Chevrolet Cruze 2010 Diesel Stalling Issue

January 7, 2024 9:50 PM23

Hello, I have a 2010 Chevrolet Cruze diesel model. My car keeps stalling while driving and then restarts on its own. Tod...

Resolved

Chevrolet Cruze Lights Malfunctioning

November 25, 2023 11:36 PM22

I have a Chevrolet Cruze and I'm having some problems with the horn, lock/u...

Brand Overview: Chevrolet

Chevrolet, often referred to as Chevy, is a major American automobile brand and a division of General Motors (GM). The company was founded in 1911 by Louis Chevrolet and William C. Durant, eventually growing into one of the most recognizable vehicle manufacturers in the world.

Contact Info

Phone: 1-800-222-1020 (Chevrolet Customer Assistance Center)

Email: There is no publicly available direct customer support email address. Customers are instead directed to use the live chat or the official contact form on the Chevrolet website to submit written inquiries.

Industry and Operations

Chevrolet operates in the automotive manufacturing industry, designing, producing, and selling a wide variety of vehicles for the global market. The brand provides transportation solutions ranging from daily commuter cars to commercial work vehicles.

  • SUVs and Crossovers: Includes popular models like the Equinox, Traverse, Tahoe, and Suburban.
  • Pickup Trucks: Features light-duty and heavy-duty trucks such as the Silverado and Colorado.
  • Passenger and Performance Cars: Offers standard sedans and high-performance vehicles like the Corvette.
  • Electric Vehicles (EVs): Manufactures an expanding lineup of battery-electric vehicles, including the Blazer EV and Equinox EV.
  • Automotive Services: Provides connected vehicle services via OnStar, maintenance through certified dealerships, and financing options via GM Financial.

User Sentiment

Online user sentiment regarding Chevrolet leans toward the critical side on consumer review platforms. While the brand sells millions of vehicles, a significant portion of user feedback focuses on frustration over expensive post-warranty repairs, long wait times for replacement parts, and poor communication from customer support representatives.

  • Transmission Problems: Numerous complaints regarding transmission shuddering, harsh downshifts, and premature transmission failure, particularly in trucks and larger SUVs.
  • Engine Issues: Frequent reports of excessive oil consumption, faulty engine lifters, and complete engine failure shortly after the expiration of the factory warranty.
  • Electrical and Sensor Glitches: Widespread frustration over malfunctioning instrument clusters, glitchy infotainment screens, and failures in advanced safety systems.
  • Poor Customer Service: Users consistently cite unhelpful interactions with both corporate customer care and local dealership service departments, especially concerning denied warranty claims.
  • Supply Chain and Parts Delays: Drivers report being left without a vehicle for weeks or months due to severe backorders on necessary repair components.

Share Your Experience

If you have experienced issues with Chevrolet, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.