I purchased a Chery Omoda 5 Pro just 4 months ago, and I’ve already noticed fine internal scratches on the inside of the front windshield. When sunlight hits it from the front, the glass reflects a spiderweb-like pattern, which is not only distracting but also genuinely unsafe while driving.
I’ve owned multiple cars and have never encountered this issue before. I took the vehicle to the authorized service center, but they refused to take responsibility and didn’t offer any solution. Now I’m questioning whether I should have had the car inspected by an independent expert before purchase.
What’s even more frustrating is that the car is still under warranty, and yet they’re not replacing the windshield. For a brand that claims to offer quality, this kind of defect—and the refusal to fix it—has shaken my trust.
I’m generally happy with the vehicle’s performance, but a premium model should come with scratch-resistant glass, especially on the inside, which shouldn’t even be vulnerable to damage. Chery, I’m asking you to stand behind your product and replace the windshield under warranty. This issue is real, and ignoring it damages customer confidence.
I own a 2023 Chery Omoda 5 Excellent, and about three months ago, cracks started appearing on the rear tail light without any external damage or impact. Over time, the cracks have only gotten worse. My car is not even two years old and still has three years left on its five-year warranty. From what ...
I brought my Chery Omoda 5 to the service center at just 29,000 km because the car began to vibrate noticeably during braking. The service team diagnosed the issue as a warped brake disc—something they even admitted was likely caused by a material defect. But despite this, they refused to cover the ...
In September, I purchased a Chery Omada 5 Pro, but my excitement turned to frustration when I discovered multiple issues. Since I received the car during the day, I couldn’t test the headlights and rain sensors properly at the time. Two weeks later, I noticed both components were defective and took ...
I purchased a brand-new Chery Omoda 5 directly from the dealership, and yet within less than two years, the brake discs warped and became dangerously deformed. This defect put me and my passengers at serious risk. When I took the vehicle to the authorized service center, I expected the issue to be r...
I own a Chery Omoda 5, and my vehicle has only 12,000 km on it. Recently, I began noticing a noticeable vibration when decelerating in 2nd gear. At first, I assumed this was normal behavior until I drove the exact same model owned by a friend—his vehicle did not have this issue at all. On May 15, I...
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