I purchased a new Chery Tiggo 7 Pro, and I’ve been dealing with a serious issue that happens whenever I park the vehicle on an incline—whether uphill or downhill. After starting the car and shifting into gear, there's a loud thud and a noticeable jolt that shakes the vehicle. This issue does not occur when parked on flat ground, so the terrain clearly plays a role.
To be certain, I tested the same maneuver with another Tiggo 7 Pro of the same year and model—there were no such symptoms. I then visited two different authorized service centers, and both confirmed the problem and acknowledged it as a defect involving the hill-start assist or transmission system. However, they also told me there’s currently no fix available.
What frustrates me most is that I’m not alone—many other Tiggo 7 Pro owners have reported the same problem, and yet there’s still no clear action from Chery. The issue is known, confirmed, and affecting the driving experience and perceived safety, yet Chery has failed to issue a proper recall or technical service bulletin.
I demand Chery headquarters take immediate steps to resolve this issue for all affected customers. If this is ignored, I will be forced to pursue legal action. We paid for a quality vehicle and expect Chery to take accountability and deliver a technical solution.
I’m the owner of a Chery Tiggo 7 Pro, and I’m deeply frustrated and alarmed by a serious safety issue related to the vehicle’s start-stop system. While driving in traffic, when the start-stop feature is activated and the vehicle stops, pressing the gas pedal to re-engage the engine often fails to re...
I own a 2023 Chery Tiggo 7 Pro, which I purchased at 14,000 km and now has 23,000 km. Since the day I bought the vehicle, I have been experiencing a serious issue: when starting the car on an incline and shifting into reverse, the transmission produces a strong jolt/jerk. To address this, I brought...
My Chery Tiggo 7 Pro 2023 model vehicle makes a clunking noise when shifting gears while parked uphill or downhill, and when driving, it jolts when I release the gas and then press it again. The vehicle has only 10,500 km. However, I haven't received any solution or response. We've contacted Chery T...
I’ve been experiencing a persistent left pulling problem with my Chery Tiggo 7 Pro Max since the day I purchased it. I’ve brought it to the service center multiple times, but each time they dismiss it by saying, “There’s no issue.” They run a wheel alignment test, make adjustments, and return the ca...
I purchased my Chery Tiggo 7 about a year ago, and since then I have been facing persistent issues with the steering system. On rough, stabilized, or cobblestone-type roads, the steering wheel produces vibrations, knocking, and rattling noises. Once the vehicle exceeds 120 km/h, the steering becomes...
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