ChatGPT Plus Not Working After App Store Purchase

Berkant
ChatGPT

Today, I purchased a ChatGPT Plus subscription through the App Store on my iPhone and was charged $20. The subscription also appears as active under my App Store subscriptions. However, when I try to use the Plus features in the iPhone app, I receive a message stating that my subscription is associated with another account, and my Plus plan is not recognized.

Although the Apple ID I used for the purchase and the email address associated with my ChatGPT account are the same, my Plus plan is not being activated within the app. It is frustrating to be unable to access Plus even though the subscription is clearly shown as active both in the App Store and on my phone.

I request that my ChatGPT Plus subscription be correctly linked to the account for which I made the payment and activated immediately in the iPhone app. If this cannot be resolved, I request a full refund of the $20 I paid.

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