Request To Remove Chat Alternative Account Restriction Due To An Age-Related Error

I am using the Chat Alternative application on my Android device and my account has recently been severely restricted due to an alleged age‑related issue. Whenever I try to use the app, I see a restriction message and I cannot use my account normally. I believe this restriction has been applied by mistake because I meet the age requirement of the platform. I am fully willing to provide valid identification or any other information you may request in order to verify my age and confirm that I comply with your terms and community guidelines. I kindly request that my account be reviewed in detail, that the reason for the restriction be clearly explained to me, and that this restriction be removed so that I can continue using Chat Alternative. My Account ID is 383077998. I respectfully ask you to evaluate my situation and inform me of the result as soon as possible.