Due to the problem I’ve been experiencing with the exhaust on my CFMOTO 250sr motorcycle, I went to the Yozgat Mega Motors service center on September 15, 2024. I was told that a complete part replacement was needed for the exhaust, but the process never got resolved. During my initial visit, welding was done on the exhaust, and I paid approximately $17–$18 at that time, though I don’t remember the exact amount.
On July 3, 2025, I learned entirely on my own from Yozgat Mega Motors that they had given up their authorized service status and that my part request had been canceled for that reason. I received no notification about this; if I hadn’t called, I still wouldn’t know.
After that, I called Uğur Motorlu Araçlar, and they told me I needed to request the part from another authorized service. Following that direction, toward the end of July I placed a part request through Kayseri tts Motor. The part finally arrived on the 5th of the month, and I was informed that the part had reached Kayseri tts Motor about two and a half weeks ago.
However, I am currently a university student living in Yozgat. Due to current weather conditions—icy roads and snow everywhere—transporting the motorcycle from Yozgat to Kayseri is not only seriously risky, it is practically impossible right now. I cannot put myself at risk of an accident under these conditions.
They have told me that if I do not bring the motorcycle in within 3 weeks, they will return the part to the factory. Having already waited about 1.5 years for this part, I absolutely cannot accept that.
As a user who has been waiting a long time for this part and has suffered due to multiple service reassignments, I have been without a usable motorcycle for about 1.5 years. I never got to use the bike I bought new properly or enjoy riding it.
Because of the exhaust issue, the bike is unusable, and the previous welding has broken—welding has been done a total of three times—and I have not been able to use the motorcycle for about a year since I bought it.
When weather conditions improve and I can safely travel to Kayseri, I request that my exhaust part be installed correctly, quickly, and without extra charges at Kayseri tts Motor.
I also request that CFMOTO, Uğur Motorlu Araçlar, and the relevant authorized service centers take into account and address the hardship I have endured due to the loss of service authorization, the lack of communication throughout the process, and the excessive delay in providing the part.
It has been 1.5 years, and if the necessary actions are not taken, I want to state that I will pursue this matter through legal channels.
My 2024 model CFMOTO 250SR motorcycle has only 5,000 km on it, and its exhaust has already exploded. When I took it to the service center, they confirmed it exploded at the throat and identified it as a factory defect. They said they would request a new exhaust from the factory, but it would take 3 ...
Dear CFMOTO, I am writing to express my deep frustration with the countless issues I’ve experienced with my CFMOTO 250SR motorcycle—despite it being brand new, under warranty, and purchased with care in August 2024 for ₺170,000 in cash. The bike suffers from extreme vibration, especially noticeabl...
My CFMOTO 250NK motorcycle, which is fully under warranty and has been regularly serviced, experienced a serious failure while I was riding—its engine...
I'm feeling frustrated and let down by my experience with CFMOTO. The brand new 2024 model 250 NK motorcycle I purchased has been constantly plagued by issues, turning what should have been an exciting ownership experience into a nightmare. After yet another breakdown, I had to order a gear sensor ...
While I was out riding my Cf Moto 250 NK motorcycle, I noticed that the exhaust guard had unexpectedly broken off at the welds. It's quite puzzling as to when and where this incident occurred. The motorcycle is brand new, just one month old. When I brought it to Yanturlar Cf Moto service in Samsun, ...
Comments