CFMOTO Doesn't Give a Hoot About After-Sale Service
CFMOTO does not care about after-sales customers. Once the product is sold, the whole relationship is cut off. CFMOTO is definitely not a good choice in this regard. Those who want to buy it should take this into consideration. The company is indifferent authorized services are more indifferent than them. My motorcycle's daytime running light exploded. I want to have it done under warranty. It's Kayseri authorized service in Kayseri said that the part was requested. I call CFMOTO customer service and they say it was not done, tts Kayseri says they refused, they say we did it, I call CFMOTO customer service back, this time they don't answer the phone.
Dear Valued Customer, First of all, we would like to thank you for your interest in our company. Our Call Center will contact you regarding your application. Your record has been created in the system with the number fbwQ-ILZ2. We kindly request that you convey any information, suggestions, opinions, and solution requests regarding our products and services to us primarily. Additionally, for all your applications, our Call Center at Uğur Motorlu Araçlar A.Ş. is at your service from anywhere in Turkey during working hours (Weekdays 08:00 - 17:30). We present the situation for your information and wish you healthy and happy days.
No one has called. I'm still trying to reach, but I can't get through. It keeps going to busy. My problem is still ongoing.
