CFMOTO 250Nk Ignition Coil Failure and P0261, P0031 Errors

I currently ride a CF Moto 250NK, but recently it has been giving me errors P0261 and P0031, which have rendered the engine inoperable. The service center placed an order for a replacement ignition coil, but it has been a month and no one appears to care or have the part available in the factories where it was manufactured. The fact that even a basic component can be difficult to acquire from this company is extremely frustrating. The purchase of a motorcycle from them is a decision that you will come to deeply regret. What causes the procurement of replacement parts to take so much time? I demand that this matter be resolved at the earliest possible opportunity.