I Face an Unauthorized Charge from myiq.com After Taking an IQ Test

Özgecan
MyIQ
October 13, 2025 12:16 PM91

I registered and took a test on the My IQ website. However, without my approval, a charge of ₺1,500 was withdrawn from my Akbank account. I only noticed this transaction in my account summary — no notification, receipt, or invoice was ever sent to me. I am not sure if there was any information about automatic renewal or additional fees during registration. So far, I have been unable to contact My IQ customer service regarding this issue.

My user email is k**********@gmail.com**.

I request that the unauthorized ₺1,500 charge be refunded to my account as soon as possible.

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