Shopify integration with CCAvenue payment gateway has errors, how can I resolve them?

Xolvie Resolution Specialist26 Aralık 2025 11:46

If your Shopify integration with CCAvenue has payment gateway errors;

• Contact your Shopify developer/technical team and CCAvenue support and explain that the integration is failing or throwing errors
• Provide your store URL, error messages, screenshots, transaction IDs (if any), and the exact step where the error occurs

Ask them to;

• Verify API keys, working keys, access codes, and encryption settings
• Check callback/redirect URLs and ensure they match Shopify requirements
• Confirm whether the issue is due to CCAvenue downtime, sandbox/live mode mismatch, or configuration errors

If the problem persists;

• Keep error logs, screenshots, and correspondence
• Test payments in sandbox mode and compare with live settings
• File a complaint on Xolvie to document the issue and push for technical resolution

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