I bought a shaver from Trendyol, which was shipped to me via MNG Cargo. Unfortunately, the item I received was not what I ordered. It was slow, overheated quickly, and didn’t meet my expectations. I placed it back in its packaging and returned it the next morning. However, the seller claimed the product was used and worn and refused to accept the return, sending it back to me. I contacted Trendyol’s assistant, and returned the product, but once more, the seller rejected it and sent it back. To make matters worse, MNG Cargo states that the item has been delivered to me, yet I haven’t received it this time. I’ve been a loyal Trendyol customer for 17 years and have never encountered anything like this before. The seller has a terrible profile, with no other products and poor reviews. I have since filed a complaint with the Consumer Arbitration Committee and reported the issue to CİMER. I still have the product in its original packaging with the label intact and am hopeful that this situation will be resolved soon.
I purchased a lug wrench from Trendyol on 27.02.2025 with order number 10028466830. I chose this product specifically because the listing stated that it was made in Turkey, but when I received the package, I saw that the product was actually made in China. Understanding that I would not be satisfied...
I purchased a Wahl brand hair clipper for ₺3,848 through Trendyol. On the day it was delivered—before even bringing it home—I submitted a return request, stating that I didn’t like the product. The clipper blades weren’t as expected and the body was made of plastic (a photo of the product is attache...
I bought a rechargeable power bank from Trendyol, but it was malfunctioning. I returned it, but the merchant refused. So I mailed it back; this time, the vendor refused it because the package had been opened. To avoid being treated unfairly, I sent the thing back again, only to have it returned. Sin...
Trendyol watches from the sidelines as its customer suffers, doing nothing to help. I purchased a product from the Trendyol shopping site that turned out to be defective, and I wanted to return it. I sent the item, worth thousands of ₺, back to the seller, who kept it for almost a month, claiming it...
I sold a women’s hair accessory on Trendyol and shipped it completely intact and without any missing parts. However, when the item was returned to me via PTT Cargo, the packaging was incomplete and the product was broken. Immediately after receiving it, I contacted Trendyol customer service and requ...
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