I recently bought Capcut Premium. I'm trying to cancel my Premium subscription, but I can't seem to find it in the subscriptions section on Google Play. I signed up with my GSM number, but it doesn't show up in my account. However, I've been billed for the last two months even though I haven't used it. I would like to request a refund for the time that was not utilized.
In September 14, I purchased an annual subscription for CapCut through the Android app and paid ₺1,199. However, within a week, I canceled my subscription. Although the Google Play Subscriptions section shows that the subscription has been successfully canceled, I can still access Premium features i...
I started using the CapCut app with a 7-day free trial through Google Play. Before the trial period ended, I deleted my account, logged out, and uninstalled the app from my Android device (Redmi Note 10s). Despite taking all these steps, ₺123 was charged from my bank card on October 18. When I chec...
I purchased the CapCut Premium subscription but now want to cancel it. However, I cannot find any option or button to cancel my subscription within the app. It feels as if canceling Premium is intentionally made difficult or unavailable. This is extremely frustrating and unacceptable. CapCut must ad...
I use the CapCut app on my Xiaomi 13 Ultra phone. On October 1, 2025, an amount of 999.99 TL was charged from my account through Google Play, even though I do not have any active subscription. It seems that I unintentionally approved the purchase, but I canceled the subscription immediately afterwar...
I have an active CapCut Pro subscription, but I can’t access any of the Pro features. Every time I try to use them, the app redirects me to the subscription page, even though my membership is already active. When I click on the “Subscribe” button, it says “You are already subscribed”, yet I still ca...
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