On December 18, 2025, I subscribed to the CamScanner app through the Google Play Store on my Android device to use the 3-day free trial. While I believed I would not be charged before the trial period ended, approximately $40 was charged to my Garanti Bank credit card as a subscription fee.
Because I was charged while the free trial was still active, I have been financially harmed. After noticing the charge, I canceled the subscription both through the app and via Google Play. I also submitted a refund request through Google, but so far I have not received any response or refund.
I demand that my CamScanner subscription be immediately canceled and that the full $40 charged to my card be refunded without delay.
On December 23, I started a 3-day free trial for the CamScanner app through the Google Play Store on my Android phone. Even though the app clearly stated that I would be notified when the trial period ended, I did not receive any in-app message or notification. Because of this, I did not realize tha...
On January 15, 2026, I logged into the CamScanner app on my Android phone using my account z************@gmail.com** and selected the free trial option. Despite choosing the free trial, an automatic charge of approximately $13 was taken from my account the same day. After the charge was made, I tri...
I started the 3-day free trial of the CamScanner app and canceled my subscription immediately afterward. Despite this, today I discovered that ₺599 was withdrawn from my account through Google Play. This is completely unfair and misleading. If a subscription is canceled before the trial ends, no ch...
I downloaded CamScanner to take advantage of the 3-day free trial the app clearly offers. I never used the app during the trial period, yet I was shocked to find out that money was taken from my card for a Premium subscription—without any notification, warning, or approval from my side. I’m a stude...
Before I started the CamScanner trial, it clearly said the first 3 days were free and no payment would be taken during that period. Trusting that information, I activated the trial, but on the very first day, I tried to cancel—and still, CamScanner charged me anyway. This is misleading and feels li...
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