I purchased a Calvin Klein sneaker with product code 8721224528072 from Boyner for ₺6,533.37. After wearing the shoes approximately 15 times, serious openings appeared in a short time on the rear inner lining and side sections, the adhesives became visible, and tears occurred in the inner lining area. I used the shoes normally for daily wear, with no impact, excessive strain, or improper care involved. Due to these issues, I sent the product for inspection. Shortly after purchasing the product, around 09.04.2026, I sent it for inspection within 45 days and received a negative response on 26.02.2026. In the letter sent to me, it was stated that no manufacturing or material defect was found in the product, and therefore no exchange or refund could be made. However, I do not think it is normal for the rear inner lining and side sections to deteriorate in this way after such a short time and limited use, and I am seriously disappointed with the product’s quality. Since I believe the problems I experienced with the product are caused by manufacturing or material defects, I request that the inspection be carried out again in a more detailed and objective manner. As a result, I want my refund request, or at least my product exchange request, for the shoes to be accepted and the grievance I have experienced to be resolved.
On October 19, 2023, I purchased a pair of Calvin Klein boots from Boyner for approximately ₺4,000. I used the boots only for daily wear under normal conditions, but before even a year had passed, cracks and splits appeared on both sides of the boots. I brought them to the Boyner store for inspectio...
On June 27, 2023, I purchased a Calvin Klein sneaker from the Boyner store at Mall Of Istanbul. Despite wearing it regularly, just four months in, the shoe developed a stitching issue on the side. I took it back to Mall Of Istanbul Boyner, and they assured me they would send it for inspection, a pro...
I ordered Calvin Klein shoes online (order no. 1029047404), and after just the first wear, I noticed discoloration caused by foot sweat. I immediately sent them in for inspection under form number ST-11277053-Z3Z2. The company’s response was a generic explanation that the shoes passed their standard...
I bought Calvin Klein sneakers from the Boyner store in April 2023. After only a few days of use, the back interior of the shoe began to separate, and the point where the sole connects began to separate on both shoes. They blamed it on user error when I sent them in for inspection. It's extremely in...
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