Bybit accused me of using fake documents during the second step of verification and informed me via email that I have no right to appeal. This is beyond ridiculous. I provided my bank statements twice, as requested, and both times they claimed my documents were invalid. If you have a platform, you should take care of your users and address these issues properly. Losing investors will only harm your business in the long run. I expect this situation to be resolved fairly.
I transferred money into my Bybit account expecting everything to go smoothly, but immediately afterward I was asked to verify my identity. That would’ve been fine—except no matter what I do, the system doesn’t accept my verification, and the support team has been completely unhelpful. I’ve tried m...
I’ve been trying to complete the identity verification process on Bybit for the past 10 days, but the system continues to throw errors and won’t let me proceed. Because of this, I’m completely locked out of trading. I can’t buy, sell, or withdraw anything. Every attempt ends in failure, and I’ve los...
Bybit has arbitrarily suspended my cryptocurrency exchange account, leaving me frustrated and distrustful of the platform. How can anyone entrust thousands of dollars of investments to a company that operates so unprofessionally? Customer support is inadequate—live chat offers no solutions, and emai...
I am extremely frustrated with Bybit. I received an official email from them confirming that my identity verification was successfully completed. Relying on that confirmation, I proceeded to deposit money from my bank account into my Bybit account. The transaction went through without any problems. ...
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