Bybit Shows My $12 as Withdrawn but I Cannot Find It on Tronscan

I’ve encountered a highly frustrating situation with Bybit concerning the $12 I deposited months back. They assert that my funds are located at the address TDWiBZg43V2FvssjWXgFGtrKstznhz2vrW and guide me to a website named Tronscan. Unfortunately, I am unable to find my funds in the account. I deposited this amount 3-4 months ago and encountered issues when attempting to withdraw it. The transaction shows as completed, yet the funds seem to be missing. I utilised Tron for the transfer, but now I find myself lost on this perplexing Tronscan site with no solution in view. I’m frustrated with this ongoing situation and I expect Bybit to resolve the issue quickly so I can access my funds without any more complications.