Hello, I transferred 60.2 USDT from my Bybit account to my Binance account using the TON network. Because I made a mistake in the memo field during the transaction, the funds did not arrive in my Binance account.
I contacted Binance, shared the requested TXID, and together we created a refund TXID for the return process. The refund TXID is bc937bf66edab646f521fa50e7413f480d25c2815442f90dcb9A72c03DB307e0. After this step, Binance informed me that the process must continue on the Bybit side and advised me to contact Bybit.
At the beginning of February, I contacted Bybit support to have this issue resolved quickly and to receive a refund. I conducted all correspondence in English and fully completed the additional form requested by Bybit. Despite all of this, the funds have still not been returned to my account, and I have been given the reason that the request is considered “expired.”
I request that the 60.2 USDT that did not reach its destination due to an incorrect memo be fully refunded to my Bybit account, excluding the network fee. My Bybit support ticket number is 23579374, my user UID is 512247**, and the email address registered to my account is o*************@gmail.com**. I kindly ask that this matter be reviewed without further delay and that my inconvenience be resolved.
I recently transferred USDT from my Bybit account to MEXC using the TON network. Unfortunately, due to a language barrier, I entered the wrong memo. After filing a dispute, my claim was found valid, and I was informed that the amount had been refunded to my Bybit account. However, despite providing...
I tried to send 30.875 USDT from Bybit to my Binance TR account, but due to entering the wrong memo, the withdrawal was marked as successful, yet the 30.875 USDT did not arrive in my Binance TR account and has been lost. Can you assist me with this matter? I don't want to lose my money because of a ...
I transferred USDT from my Bybit account to my Binance TR account using the TON network but forgot to include the memo. Binance TR forwarded the funds back to my Bybit account. I followed all Bybit’s procedures for resolving missing memos, including submitting a video. However, each time I upload th...
I mistakenly selected "withdraw" instead of "deposit" when transferring 100 USDT from Binance to my Bybit account using the TRC20 network. As a result, the funds were sent to an entirely different address. While the transaction was confirmed and completed, the amount never reflected in my Bybit bala...
On January 30, 2025, I transferred funds to my XT Exchange account using the TON Network, but due to missing information, the funds did not appear in my XT account. After contacting XT support, I agreed to pay $100 USDT for them to return my $1,807.60 to my ByBit account. I provided all required in...
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