My Bvlgari Gold Earring Broke on Its Own—Unacceptable for a Luxury Brand

I bought a Bvlgari gold earring, expecting high quality and durability, but to my surprise, it broke on its own despite me barely ever taking it off. I honestly have no words—how does a supposedly premium gold earring just snap while being worn normally?

I trusted Bvlgari’s reputation, assuming I was investing in a long-lasting piece, but now I feel like I’ve thrown my money away. A luxury brand should stand behind its craftsmanship, yet here I am with a broken earring and no explanation.

I expect Bvlgari to take responsibility and offer a proper solution—whether that’s a replacement or repair. A product at this price should not break so easily!