I placed an order from Burger King through the Migros Food app on 15.12.2023, but it arrived incomplete. I informed Migros live support about my return, and they assured me it would be sent the next day. However, they later informed me that the restaurant was closed. I contacted them again the following day, and they said it would come as soon as possible. After waiting for two hours, I had to leave the house for urgent veterinary work.
Half an hour later, the courier called while I was away. I informed him that I was at the vet, provided my address, and requested him to bring the order there. He assured me he would, but he abruptly hung up. Waiting at the vet for exactly one hour, I contacted Migros live support once again. They stated the courier had been informed of the urgency.
Another half hour passed with no sign of the courier or any communication. I returned home and contacted live support once more. They promised to get back to me via email, but I have yet to receive any emails, calls, or refunds. I am filing a complaint.
On 14.12.2023 at 19.10 on the Migros Yemek platform at 19.10, my 335₺ My Triple menu order, which I ordered from BurgerKing Konak (Güzelyalı Mh) branch. Order arrived at 19.55, although the delivery time was declared as 20-30 minutes. Since 1 meatball burger was missing from the package, I wrote to ...
On October 25, 2025, I placed an order from Burger King via Yemeksepeti, but it was canceled for the second time — this time without any explanation or call from the courier. Honestly, I don’t believe the order was ever even dispatched; it feels like it was canceled without reason. I’ve never experi...
I ordered from Burger King via Migros Yemek, and my experience was extremely disappointing. The burgers and fries arrived ice-cold—not even lukewarm—and several items were missing, including the sauces we had specifically requested. To make matters worse, the restaurant that fulfilled our order is l...
I used the GetirYemek app to order 216 TL worth of food from Burger King at 00:56, but it never came by 03:14. Even though I called customer service several times and was told that the food was on its way, it never came. Finally, I called them again to tell them about the problem. At first, they sai...
As a customer of Burger King in North Cyprus, I recently had a highly unpleasant experience when trying to place an order through the Burger King app. Since the app was not active at 20:50 local time, I had to call the call center to place my order. Despite repeatedly insisting on confirming my addr...
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