I subscribed to Buddy.ai and paid the full membership fee, but the app still acts like I haven’t subscribed at all. The first time I logged in, it opened briefly, then redirected me straight to a payment screen—as if no payment had been made. Since then, the app completely freezes and refuses to open. I’ve tried it on both my phone and my daughter’s tablet, and the same issue happens on both. It's incredibly frustrating, especially because this is supposed to be an educational app for kids, and instead, it’s completely unusable.
I reached out to their support team seven days ago and got no reply. I sent another reminder four days ago—still no answer. There is no real person to talk to and no working support system in place. It feels like I’ve been scammed into paying for something that doesn’t even work.
I want a full refund immediately and demand that Buddy.ai fix this issue or provide proper customer service. No one should have to pay for a subscription and be ignored when it fails to work.
I’m beyond frustrated with Buddy.ai. I paid for a subscription, but the app won’t even open. After realizing I couldn’t use what I paid for, I immediately submitted a refund request. But to my surprise, my request was rejected without any proper explanation. How is it acceptable to charge users for...
I downloaded the Buddy.ai app to try the advertised 7-day free trial. As required, I entered my credit card information to activate the trial, expecting no charge until the period ended. However, the moment I submitted my card details, I was instantly charged without warning. This completely defeats...
I downloaded the Buddy.ai app last month to try the free trial version. Unfortunately, I forgot to cancel the subscription before the trial ended, and a payment was charged to my account. As soon as I noticed the charge, I canceled the subscription and uninstalled the app from my phone. I even recei...
I purchased a 6-month subscription to the Buddy.ai app, thinking it would be a one-time payment. However, once the period ended, the system automatically renewed the subscription without asking for my approval. I tried contacting customer support immediately to stop the renewal and request a refund,...
I downloaded the Buddy.ai app for my daughter, hoping it would be a fun and educational tool. Unfortunately, she never really engaged with it. Since she wasn’t using it, I decided to cancel the subscription—but that turned out to be a nightmare. No matter what I try, I keep getting looped back to th...
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