Someone has opened a BTCTurk account in my name, and I believe my personal information has been compromised. I reported this issue to the company, but they told me to email them from the same email address linked to the account. If any fraudulent activity occurs because they didn’t close the account, I’m holding BTCTurk fully responsible.
I’ve made every effort to notify them, yet nothing has been done to secure my information or resolve the issue. I expect immediate action to close the unauthorized account and prevent any potential fraud. This situation is unacceptable, and BTCTurk needs to step up to protect users like me from these security risks.
I sent money to another account through BTCTurk, but there was an issue with the transfer. I reported the problem to BTCTurk, and they informed me they would close my account for security reasons. I immediately explained that my account contains coins and that it shouldn’t be closed. Despite my warn...
I woke up to find my BTCTurk Bitcoin account emptied due to an unauthorized login. This was not my doing, yet BTCTurk refuses to take any responsibility and has denied my refund request. If this had happened at a bank, they would have at least acknowledged their mistake and investigated. But BTCTur...
I recently discovered that my BTCTurk account was accessed without my authorization, and my entire Bitcoin balance was emptied. This happened despite having fingerprint login enabled for added security. BTCTurk claims that a confirmation email was sent and approved for the withdrawal, but I never a...
Hello, I am unable to log into my BTCTURK account. I cannot remember the email address I used for the account, and since I no longer have access to my old phone number, I’m unable to reset my password. Despite reaching out to the support team, I have received no response or assistance. It is frustr...
I can’t log in to my BTCTURK account. After entering my password, I receive an SMS code, which works fine. However, the system then says a verification code has been sent to my email to register the device. Despite checking my inbox, spam, and trash folders multiple times, I never receive the email....
Comments