Brawl Stars Glitch Wipes Trophies After Disconnect-and-Reconnect Matches

June 23 1:01 AM

While playing Brawl Stars, I've experienced an issue several times where I don't receive trophies after a match. Today at around 11:40 p.m., I joined a match, got disconnected from the game, but reconnected within a minute. When I got back in, I hadn't died and was still in the round, so I continued playing and finished 1st place, but when the match ended, I wasn't given any trophies. This issue hasn't just happened in one match — it's happened in a similar way across 3-4 matches total, and I estimate I've lost up to 50 trophies because of it. I'm playing on an Android device. Even though I haven't violated any in-game rules, I've been put at a disadvantage because the trophies I earned aren't reflecting in my account. Having my trophies show up incomplete because of this bug is really discouraging me from playing the game. I'd appreciate it if my trophies from the matches I won could be reviewed and fully credited to my account, and if the necessary technical investigation could be carried out to make sure this bug doesn't happen again.

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