Exercise caution with any offerings from Brainety. I gave one of their products a shot, expecting it to be a quick, one-off experience, but I didn’t even end up using it at all. Suddenly, nearly a year later, I noticed a charge exceeding $50 on my account. I never intended to sign up for anything long-term, and I certainly didn’t consent to a subscription. I contacted PayPal to dispute the charge, but they sided with Brainety and rejected my claim, which was really frustrating. I attempted to reach out to the company directly, but they kept me on hold indefinitely and never provided a response. It seems they go out of their way to complicate the process of getting assistance or a refund. This entire situation seems suspicious, and I truly regret placing my trust in them.
I used the Brainety app once and paid what I believed was a one-time cost. After that, I didn't think much of it. A year later, I looked at my statements at random and was astonished to learn that they had been taking money out of my account every month without my knowledge. I never consented to any...
Brainety's customer service is shockingly bad. Though I merely registered for a €1 trial game they advertised, they charged me €89.99 without my permission. They first assured me a refund would be handled even though they contacted their support team right away after seeing the illegal transaction. ...
I signed up for BrainManager since I thought I'd try the free trial. I looked into it and determined it wasn't for me, so I made sure to cancel the subscription. I even decreased several times to be sure I wouldn't be charged anything. That said, I was astonished to see a charge of almost $60 pop up...
I got hit with a charge for a WalkFit subscription that I didn’t even realize I signed up for. I really didn’t sign up for any auto-renewal, but they went ahead and charged me anyway. I’ve contacted them several times to explain that I didn’t agree to this ongoing charge, but each time, my request f...
I signed up for what was advertised as a one-time IQ test on Cerebrum IQ and entered my card details just for that purpose. I paid a small amount thinking that was it. But soon after, I realized the platform had automatically enrolled me in a subscription without my clear consent—and started chargin...
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