Brainety's customer service is shockingly bad. Though I merely registered for a €1 trial game they advertised, they charged me €89.99 without my permission. They first assured me a refund would be handled even though they contacted their support team right away after seeing the illegal transaction. Weeks passed without activity, and now they are refusing to provide the refund, stating my demand was beyond their arbitrary period—even though I brought up the matter the same day the charge took place. To exacerbate things, they have ceased answering my emails totally. This business obviously gives profits over ethics and openness first priority. Steer clear of Brainety completely; there are considerably better and more honest services available.
Exercise caution with any offerings from Brainety. I gave one of their products a shot, expecting it to be a quick, one-off experience, but I didn’t even end up using it at all. Suddenly, nearly a year later, I noticed a charge exceeding $50 on my account. I never intended to sign up for anything lo...
I paid about £2 for a quiz Brainety promoted at the beginning of the year. I assumed it was only a one-time occurrence, but before I knew it I had spent €120 after they surreptitiously started me on a regular membership without my permission. Realizing what was happening, I called their support crew...
I used the Brainety app once and paid what I believed was a one-time cost. After that, I didn't think much of it. A year later, I looked at my statements at random and was astonished to learn that they had been taking money out of my account every month without my knowledge. I never consented to any...
I signed up for the 7-day trial of Cerebrum IQ, expecting to pay €0.99 as advertised. I authorized that payment, but immediately after, without any permission or additional confirmation, they charged me €19.99! My card was automatically saved to their system without my consent, which is completely u...
I signed up for Cerebrum IQ’s 7-day trial, which clearly stated a charge of €1—I agreed to this and completed the payment successfully. However, immediately after, without my permission, they withdrew €29.99 from my account! I never authorized this charge, and Papara didn’t even ask for my approval ...
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