They sold me a defective product I bought a washing machine from Bosch on July 31, 2023. Of course, the machine came in the box and they came for installation. After installation, I noticed that there were stains on the cover of the machine and the team told me to call Bosch headquarters. When I called, he said that they would send me a service and if the machine was working, they would charge me money. I told them that the machine was working but it looked like a 20-year-old machine, but they said there was nothing they could do. I also applied to the Consumer Arbitration Committee, but in the meantime, they did not send my e-invoice. So I went to the store and told them about it, and they told me that it was already stained and defective in the store, so I should have noticed it then. No way! I understood how I was prevented from applying to the Consumer Arbitration Committee. Don't buy a Bosch like me, it's not the old Bosch anymore, you buy it and you end up in debt.
Last year, I filed a complaint about my Bosch washing machine, and a technician was sent to inspect it. After checking the machine, they claimed there was no issue and advised me to call again if the problem persisted. However, my clothes continue coming out half dry and half wet, so I contacted th...
I purchased a Bosch washing machine in December 2022, expecting quality and durability, but I am extremely disappointed. Despite having no moisture issues in my bathroom, the paint on the machine started peeling and bubbling within a short period. I contacted Bosch service, and to my shock, they ch...
I bought a Bosch Washer-Dryer from B***** store on 10/17/2023. Surprisingly, the product delivered was a display item, even though this wasn't communicated to us. Since it was in packaging, we didn't notice. After installation, I discovered a large scratch on the lid. When I contacted the store, the...
I bought a Bosch washing machine in 2024. Actually, I wasn't a fan of buying one, but I bought it at my wife's request. The product broke down before the year was up, we called the service, the service stated that the shock absorbers were broken and requested a replacement, so I did not want the pro...
In October 2023, I purchased a 10 kg washing machine from one of the authorized Bosch stores. The product was delivered the same evening, and specialists came for installation and setup 1-3 days later. At that time, I was not at home, and only my elderly parents were present. During my next visit to...
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