Hear out the mess I'm in with Bosch! during the earthquake, my fridge started stinking real bad, you know? So I gave their service a call. The tech was like, "Sorry, but that smell can't be fixed." Then they closed the service record, saying the problem was impossible to solve. So, a few days later, I got a notification saying that my replacement request got approved. So, get this. Ten days later, I get a call from some customer rep who's all like, "Yo, you gotta pay up half the price for a new fridge 'cause the earthquake warranty don't cover it." Can you believe that? It's like a comedy sketch, man. Even though I got all my appliances from Bosch, I seriously regret choosing them. So, like, if there's an earthquake, your warranty is totally useless. They're shamelessly asking for 18,700 TL for a brand-new fridge.
They haven't delivered my fridge. Nobody knows the whereabouts of the product, not even themselves. I've been trying to reach a customer representative. However, they keep giving vague responses. They initially mentioned that I would receive the product within 10 days via turkiye.com, but it's been 20 days and the product still hasn't arrived. It's disappointing that no one is making an effort to find a solution. This situation is a disgrace.
we totally trusted Bosch and bought their appliances, but it turned out we were wrong... big time actually...They won't deliver our stuff because Hatay is prone to earthquakes. So, obviously, Bosch totally bailed on us during our wedding prep and now they won't even ship from their main spot. Can y...
Unfortunately, we bought all our appliances from Bosch. Before the warranty expired, we extended the coverage. The inner door shelf holder of our refrigerator broke off on its own from the door, even though there was no problem with the shelf itself. I called the service, and they confirmed it wasn’...
In 2016, I purchased a Bosch refrigerator for our new home, trusting in its quality, durability, and reliability. During this time, we moved once, and we used the refrigerator as one normally would in a household. However, after 8 years, it stopped cooling. We called for service, and they informed u...
I had a frustrating experience with my Bosch refrigerator, as it stopped cooling properly. I contacted their service center, but no one bothered to call me back the entire day, despite their promise to do so before coming. They finally called, asked my spouse a few questions, and listened to the fri...
My Bosch refrigerator broke down, and I haven't even owned it for two years. They "repaired" it, but it broke again in less than a month. Meanwhile, a ton of food went to waste! The alarm blares every single day, forcing me to get up at night to shut it off. Right now, all my freezer contents are cr...
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