Bosch Does Not Fix My Condense 2200i Under Warranty

Yavuz
March 23, 2023 8:31 AM20

The Bosch service center presents the boiler malfunctions and claims that "you did not have maintenance, so parts cannot be replaced or repaired." While the service was confirming the replacement of the part under warranty on the first visit, you sent a report that it was caused by the lime in the water in the second report that the service was sent to the center without even coming to my house, so it is out of warranty and no replacement will be made. A water-related fault of a product that will not work without water is not covered by the warranty. Now, my boiler will burn the house's electrical installation, and Bosch and the service will come out and say that your boiler has malfunctioned as a result. When I insist, you will say with a second report before you even come to my house that your boiler is broken due to your electrical installation and is not covered by warranty. I'm sorry I trusted the Bosch brand and bought it for my house. While Gaziantep was going through these difficult days, we returned to our home. I was not supported by Bosch in an earthquake, and I refuse to give up my right. The wise person avoids Bosch brand combi boilers.

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