The Bosch service center presents the boiler malfunctions and claims that "you did not have maintenance, so parts cannot be replaced or repaired." While the service was confirming the replacement of the part under warranty on the first visit, you sent a report that it was caused by the lime in the water in the second report that the service was sent to the center without even coming to my house, so it is out of warranty and no replacement will be made. A water-related fault of a product that will not work without water is not covered by the warranty. Now, my boiler will burn the house's electrical installation, and Bosch and the service will come out and say that your boiler has malfunctioned as a result. When I insist, you will say with a second report before you even come to my house that your boiler is broken due to your electrical installation and is not covered by warranty. I'm sorry I trusted the Bosch brand and bought it for my house. While Gaziantep was going through these difficult days, we returned to our home. I was not supported by Bosch in an earthquake, and I refuse to give up my right. The wise person avoids Bosch brand combi boilers.
We bought a Bosch gas boiler and decided to perform annual maintenance. It would have been better if we hadn't. The place where we bought it clearly emphasized that maintenance should be done at an authorized service. The device, which had not caused any problems until then, began to display various...
The installation of my Bosch GC2200IW 24 c 23 model combi boiler was completed on 14.09.2022, with the warranty set to expire on 15.09.2027. During installation, I was not given any information regarding the extended warranty or its coverage, nor was I offered any additional warranty or maintenance ...
Imagine buying a nice Bosch stove only to find it's continually broken. Its stunning look and top-notch reputation sold me. I had no idea my excitement would be shattered. The cooktop started malfunctioning after we installed it. The burners stopped operating suddenly, and the control panel was un...
Hear out the mess I'm in with Bosch! during the earthquake, my fridge started stinking real bad, you know? So I gave their service a call. The tech was like, "Sorry, but that smell can't be fixed." Then they closed the service record, saying the problem was impossible to solve. So, a few days later...
I bought a Bosch blender set, but after the return process was completed, it failed to work under even minimal strain. We sent it to the service center, which returned it saying everything was fine. However, when we used it again later, the same issue persisted. We contacted the service again, showi...
Comments