I booked a stay at Hotel Marzo through Booking.com for October 26–29 and opted for the free cancellation option. I canceled the reservation on October 23, well within the terms for a full refund. Despite the booking status showing as "refunded" on Booking.com, the payment has not been returned to my bank account. It has now been an unreasonable wait, and I am disappointed with the delay. I am requesting that the full refund amount be credited to my account immediately, as promised. Here are the reservation details for reference: Confirmation Number 4792535166. I expect Booking.com to address this issue promptly and complete the refund without further delay.
I made a reservation for a hotel in Malta through Booking.com (confirmation number 4850415451). Due to changes in my plans, I canceled the reservation on November 25, 2024. While the platform shows the reservation as canceled, the refund has still not been processed back to my credit card. I truste...
On November 25, 2024, I made a reservation for Hotel Marta in Zurich, Switzerland, through Booking.com (Confirmation: 4617040140, Pin: 7253). Unfortunately, I had to cancel the reservation on the same day. I emailed the hotel directly, and they confirmed the cancellation, stating that the refund had...
I made a hotel reservation through Booking.com and paid the full amount at checkout. However, I never received a confirmation email, which is normally sent instantly after booking. When I contacted Booking.com customer service, they told me that if no confirmation was received, then the reservation...
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