Booking.com Refund for Canceled Hotel Marzo Reservation Not Received

Tuğçe
November 05, 7:19 pm
2

I booked a stay at Hotel Marzo through Booking.com for October 26–29 and opted for the free cancellation option. I canceled the reservation on October 23, well within the terms for a full refund. Despite the booking status showing as "refunded" on Booking.com, the payment has not been returned to my bank account. It has now been an unreasonable wait, and I am disappointed with the delay. I am requesting that the full refund amount be credited to my account immediately, as promised. Here are the reservation details for reference: Confirmation Number 4792535166. I expect Booking.com to address this issue promptly and complete the refund without further delay.

profile-icon
To be able to comment, or .

Comments

Be the first to comment
Write a similar complaint