I booked a stay at Trip Inn Zurich Hotel in Zurich, Switzerland through Booking.com with confirmation number 4602732168 and PIN 2222. I canceled my reservation on January 27, 2025, well within the free cancellation period. Shortly after, I received an email from Booking.com confirming that my refund would be processed within 7-12 days.
However, no refund has been issued, even though the stated processing time has passed. I am in urgent need of this money, and I expect Booking.com to resolve this matter immediately.
I have already waited long enough, and I find it unacceptable that a simple refund process is taking this long. Booking.com, please process my refund without further delay!
On November 25, 2024, I made a reservation for Hotel Marta in Zurich, Switzerland, through Booking.com (Confirmation: 4617040140, Pin: 7253). Unfortunately, I had to cancel the reservation on the same day. I emailed the hotel directly, and they confirmed the cancellation, stating that the refund had...
On February 17, 2025, I canceled a hotel reservation on Booking.com in full accordance with the cancellation policy. Shortly after, I received an email from Booking confirming that the refund had been processed and would be credited to my account within 7–12 business days. However, as of April 11, 2...
I canceled my standard hotel reservation at Hotel Saint Pierre – Paris on October 7, 2025, 13 days ago, but the refund has still not been credited to my account. My confirmation number is 5289****19 and PIN code is 3052. The payment was made directly through Booking.com with my bank card. After not...
I canceled my reservation through Booking.com and was told that the refund would be processed within 7-12 business days. However, it has now been 1.5 months, and I still haven’t received my money. I’ve contacted customer service multiple times and sent numerous emails, but each response just asks m...
I booked a stay at Pinolia Rooms in Chios Island through Booking.com for August 25–31, 2025, but I canceled my reservation last month. After the cancellation, I received an email stating that my payment of €541.50 would be refunded within 7–12 business days. However, even though this period has long...
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