Booking.com Refund Delayed After Free Cancellation

Gökhan
February 10, 2025 5:26 PM51

I booked a stay at Trip Inn Zurich Hotel in Zurich, Switzerland through Booking.com with confirmation number 4602732168 and PIN 2222. I canceled my reservation on January 27, 2025, well within the free cancellation period. Shortly after, I received an email from Booking.com confirming that my refund would be processed within 7-12 days.

However, no refund has been issued, even though the stated processing time has passed. I am in urgent need of this money, and I expect Booking.com to resolve this matter immediately.

I have already waited long enough, and I find it unacceptable that a simple refund process is taking this long. Booking.com, please process my refund without further delay!

Comments

Similar Complaints

1

Booking.com Refund Issue for Hotel Marta Reservation in Zurich

Esra
December 11, 2024 9:47 AM69

On November 25, 2024, I made a reservation for Hotel Marta in Zurich, Switzerland, through Booking.com (Confirmation: 46...

Booking.com Ignored My Refund Request After Hotel Cancellation

Büşra
October 14, 2025 10:18 AM107

I canceled my standard hotel reservation at Hotel Saint Pierre – Paris on October 7, 2025, 13 days ago, but the refund h...

1 Support1 Comment

Booking.com Refund Delayed for Over 1.5 Months

Sümeyye
Sümeyye
Booking.com
November 19, 2024 5:56 PM114

I canceled my reservation through Booking.com and was told that the refund would be processed within 7-12 business days....