I installed the app, intending to offer shared rides. However, I was offered passengers going to locations outside my planned route. I then used the app to explain that I could take them if I received compensation for the extra distance, since they weren't departing from my starting point or going exactly to my destination. This was the only exchange about that; there was no other issue. Yet, my account was suspended!
This is completely unacceptable. I was trying to be flexible and helpful, using the platform's messaging system to discuss a reasonable adjustment, and now I'm being punished for it. It feels incredibly unfair to be banned for simply trying to communicate and accommodate riders' needs.
BlaBlaCar, you need to lift this suspension on my account immediately! This ban is unjustified and based on a misunderstanding of a legitimate in-app discussion. Restore my account now and clarify your policies on route flexibility and communication, instead of penalizing users for attempting to collaborate!
On 30.06.2025, I noticed that my BlaBlaCar account was unfairly suspended. I use the app frequently for work-related travel, regularly posting ride listings to share trips with other users. Despite strictly following all community guidelines and ensuring the safety and comfort of my passengers, my a...
I’ve been a member of BlaBlaCar, and without any warning or explanation, my account was suddenly suspended. I posted a ride offer, but due to unforeseen circumstances, the trip didn’t happen. That’s it—no misconduct, no violation, just a canceled journey. Yet they closed my account completely. When ...
I’ve been a loyal BlaBlaCar user for 8 years, and I’m honestly shocked at how unfairly I was treated. Due to the app’s price cap limitations, I always try to keep my ride prices as low as possible—especially to help students and people facing financial hardship. Because many riders still ask for di...
I've been using BlaBlaCar for a long time and have had many pleasant ride-sharing experiences through the platform. Every passenger I’ve traveled with rated me 5 out of 5, and I’ve built a strong, positive reputation. But during my most recent trip, I posted a ride offer with a motorcycle instead of...
I’ve been a loyal BlaBlaCar user for nearly 7–8 years with a clean record and positive passenger reviews. But now, my account has been unfairly suspended due to a single complaint—without anyone even checking my ride history or feedback. The person who reported me was upset because I refused to give...
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