Binance Futures Position Unexpectedly Reversed to Short, Incurring $1,392.91 Loss

Cengizhan
August 04, 2024 12:53 am
120

I would like to express my dissatisfaction with the situation I encountered on Binance. My open long position unexpectedly changed to a short position, resulting in a significant loss of $1,392.91. Why did my position suddenly change to the complete opposite without any action on my part, resulting in such a substantial loss? I kindly ask that Binance address and resolve this issue promptly. User ID: 161445639. I hope Binance will investigate this matter thoroughly and provide a satisfactory resolution to your complaint.

August 13, 2024 4:22 pm (9 days after complaint)

Hello, Thank you for reaching out to us regarding this matter. We are closing your file here. If you have any further questions, please visit us at binance.com/tr/chat. Stay safe, The Binance Team -VA

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