Binance Futures Position Unexpectedly Reversed to Short, Incurring $1,392.91 Loss

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Cengizhan
August 04, 2024 12:53 am
128

I would like to express my dissatisfaction with the situation I encountered on Binance. My open long position unexpectedly changed to a short position, resulting in a significant loss of $1,392.91. Why did my position suddenly change to the complete opposite without any action on my part, resulting in such a substantial loss? I kindly ask that Binance address and resolve this issue promptly. User ID: 161445639. I hope Binance will investigate this matter thoroughly and provide a satisfactory resolution to your complaint.

August 13, 2024 4:22 pm (9 days after complaint)

Hello, Thank you for reaching out to us regarding this matter. We are closing your file here. Stay safe, The Binance Team -VA

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