Bibox Pending Tron USDC Withdrawal

Dear Bibox Support Team, I am writing to follow up on a pending USDC (TRC20) withdrawal request from my account. The transaction was initiated on 2025-05-25 at 17:43:39, but it is still showing as pending on the platform with the status “wait for sure [0 / 12].” The details are as follows: Amount: 31.183605 USDC, Network: TRON (TRC20), Withdrawal Address: TJ7xZJPAktwtJsME9JZ7p8bJWfG1fVF***. A transaction ID has not yet been generated. I kindly ask for an update on the status of this withdrawal and whether any further action is needed from my side. Screenshots of the transaction are attached for your reference. Thank you for your support. Best regards, Bibox UID: 20807***, Email: justin****@gmail.com.