Dear Bibox Support Team, I am writing to follow up on a pending USDC (TRC20) withdrawal request from my account. The transaction was initiated on 2025-05-25 at 17:43:39, but it is still showing as pending on the platform with the status “wait for sure [0 / 12].” The details are as follows: Amount: 31.183605 USDC, Network: TRON (TRC20), Withdrawal Address: TJ7xZJPAktwtJsME9JZ7p8bJWfG1fVF***. A transaction ID has not yet been generated. I kindly ask for an update on the status of this withdrawal and whether any further action is needed from my side. Screenshots of the transaction are attached for your reference. Thank you for your support. Best regards, Bibox UID: 20807***, Email: justin****@gmail.com.
At 7:43 PM on June 27, 2023, I requested a withdrawal of 119 BUSD from the Bibox platform. Nevertheless, the status remains "processing" without a transaction ID or any means of tracking it on the network. I submitted a ticket and was informed that it had been forwarded to the technical team. Howeve...
On June 1, 2025, at 01:21, I initiated a transfer of 51,277 USDT from my Gate.io account to my Binance TR account using the Tron (TRC20) network. It has now been over two full days, and the funds have still not arrived in my Binance TR wallet. This is a significant amount of money, and I’m extremely...
Bibox is processing deposit transactions, but they’re not completing withdrawals. I requested a withdrawal of 1277 USDT on 12.08.2024, and it still hasn’t been sent. I’ve contacted customer support multiple times, and they keep giving me the same response: “We’ve reported it to the technical team,” ...
Bibox Exchange is currently allowing users to make deposits, but they are experiencing some issues with processing withdrawals. I made a withdrawal request for 1277 USDT on August 12, 2024, but I still haven't received it. I've tried contacting customer support several times, but I keep receiving th...
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