I bought a bag from a well-known high-end brand from Beymen at a high price, but they did not send the bag's strap. I contacted customer service multiple times, provided all the necessary details, and even shared my order information. Each time, I was either ignored or told that the issue was being forwarded to the relevant department. At the end of the countless search and complaint process, the result is 0. They did not produce any solution and did not send my strap. This is a disgraceful understanding. Unfortunately, despite spending certain amounts from a reliable intermediary, this carelessness is very sad. I expected a brand like Beymen to stand behind the products they sell, especially considering the price point and reputation. They do not send my product that I paid for in any way.
I bought a Beymen-branded bag through the Beymen app, and the zipper broke after only a few months of use. On July 17th, I sent the product for inspection, and it arrived at Beymen's center on July 19th. Despite the fact that it has been over two and a half months since the inspection, there has bee...
I bought a bracelet from Beymen.com and requested delivery to the Armada store. I didn’t like it and returned it to the same store. They did not refund my money within the legal timeframe, even though I followed all the required steps for the return. Despite claiming that refunds are processed quick...
Beymen sold me a damaged Moncler jacket. I sent it back to the store for investigation, but according to them, the jacket is in perfect condition. The funny thing is that the zipper is broken and not working. I even showed them pictures and videos of the issue, but they completely ignored my complai...
I'm writing to say that I'm not happy with the services Beymen has given me. I used the code bey-20230411-5861380 to place an order on their website four days ago, but it still hasn't been processed. Also, I asked for a refund on another sale (bey-20230401-5814388) a week ago, and I'm still waiting ...
I purchased a product from Beymen online on January 3, 2025. The product still shows as being in the delivery phase, with no updates or progress made since then. Despite contacting the call center multiple times, I keep receiving the same generic feedback and cannot make any progress. Each time, I a...
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