I bought a bracelet from Beymen.com and requested delivery to the Armada store. I didn’t like it and returned it to the same store. They did not refund my money within the legal timeframe, even though I followed all the required steps for the return. Despite claiming that refunds are processed quickly, they have kept me waiting without any explanation. They act arrogantly, and despite calling multiple times, they refuse to provide clear information. Each time I speak to customer service, they either ignore my concerns or give vague answers that don’t help. Beymen's indifferent attitude has really frustrated me, and I want others to be aware of this. I used to trust Beymen for quality and service, but this experience has completely changed my opinion. I will never shop from Beymen again.
I'm writing to say that I'm not happy with the services Beymen has given me. I used the code bey-20230411-5861380 to place an order on their website four days ago, but it still hasn't been processed. Also, I asked for a refund on another sale (bey-20230401-5814388) a week ago, and I'm still waiting ...
I bought a bag from a well-known high-end brand from Beymen at a high price, but they did not send the bag's strap. I contacted customer service multiple times, provided all the necessary details, and even shared my order information. Each time, I was either ignored or told that the issue was being ...
I purchased a product from Beymen online on January 3, 2025. The product still shows as being in the delivery phase, with no updates or progress made since then. Despite contacting the call center multiple times, I keep receiving the same generic feedback and cannot make any progress. Each time, I a...
I bought a Beymen-branded bag through the Beymen app, and the zipper broke after only a few months of use. On July 17th, I sent the product for inspection, and it arrived at Beymen's center on July 19th. Despite the fact that it has been over two and a half months since the inspection, there has bee...
On the 7th of the month, I made a purchase at the Sephora Armada store. Although the product I wanted was not in stock, the payment was taken with the promise that it would be delivered directly to my address. However, on the 18th — days later — I was informed that my order had been canceled. When ...
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