4
Hakan is satisfied with the result
Resolved

Unauthorized Charge by BetterMe - Request for Immediate Refund

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July 22, 2024 6:25 pm
489
Hakan's Thank You Message
“Thank you”

I signed up for the Better Me program for a duration of 28 days, with a cost of ₺179. Yesterday, an amount of ₺350 was deducted from my account without my consent. I did not authorize this charge. I kindly request a prompt refund. If necessary, I will assert my legal rights. I did not authorize the transaction, and I expect a prompt refund.

July 24, 2024 2:54 pm (1 day after complaint)

Hello! Thank you for contacting us. We are willing to assist every user with any request and are happy to provide you with all the information regarding the situation. Please check your email inbox and get back to us when you are available! Best regards, The BetterMe Team

July 24, 2024 4:00 pm
Hakan
Hakan
July 24, 2024 5:46 pm

Thank you

July 25, 2024 4:19 pm

Hello, It was our pleasure to respond to your request. If there is any other matter we can assist you with, please let us know. Have a good day!

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