Unauthorized Charge by BetterMe - Request for Immediate Refund
I signed up for the Better Me program for a duration of 28 days, with a cost of ₺179. Yesterday, an amount of ₺350 was deducted from my account without my consent. I did not authorize this charge. I kindly request a prompt refund. If necessary, I will assert my legal rights. I did not authorize the transaction, and I expect a prompt refund.
Hello! Thank you for contacting us. We are willing to assist every user with any request and are happy to provide you with all the information regarding the situation. Please check your email inbox and get back to us when you are available! Best regards, The BetterMe Team
Hello. Thank you for this comment. To avoid any confusion, we share details about automatic renewal before the first payment. This information is also included in the purchase confirmation letter. It helps users cancel the subscription before the renewal if it's needed. As we can see, our BetterMe team successfully solved your issue. Please let us know if there is anything we can help you with. Kind regards, team BetterMe
Thank you
Hello, It was our pleasure to respond to your request. If there is any other matter we can assist you with, please let us know. Have a good day!
