5
Resolved

Re-Activating Canceled BetterMe Subscription

Esin
Esin
BetterMe
April 25, 2024 10:52 PM1,142

I accidentally canceled my BetterMe subscription, but I can't afford to lose access in April. Is it possible to take payment from my card again?

I'd like to re-activate my BetterMe subscription next week for a 4-week period. My card has sufficient funds for the payment. Could you please clarify how this process works?

I tried calling BetterMe support, but haven't received a call back. Would it be possible to receive assistance with re-activating my plan?

BetterMe
April 26, 2024 1:40 PM (14 hours after complaint)

Hello Esin! Thank your feedback. We've addressed your request and sent the details to your email address. Don't hesitate to reach us if there is anything else we can help you with. Kind regards, team BetterMe

Esin
Esin
April 26, 2024 5:35 PM

I did not expect this nice solution! Such great service thank you very much!! Best!

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