Good evening. I can't use my BetterMe plan even when can get to my account. Even though I paid for the plan and bank took the money from my card. Please restore my access, my internet works perfectly fine, I can't see my plan when in the app! Thank you for your time, good luck.
I love the BetterMe app, and great workouts, and I really enjoyed my program.. until yesterday. What is this? Can someone please explain? The support ...
I wanted to purchase a one-time diet plan and made the payment using my card. However, I never received the diet list I paid for. Even more concerning, they're still attempting to charge my card despite not delivering the product. This is unacceptable and feels like a breach of trust. I had to block...
I signed up for a BetterMe subscription but canceled it, yet this month, money was still deducted from my card. I’ve never even used the app, and now I can’t find any way to cancel the subscription. It doesn’t appear in my Play Store subscriptions, making it impossible to resolve on my own. This is...
BetterMe withdrew money from my card without my permission, and I still don’t even know what the charge was for. I never approved any subscription, I didn’t authorize any payment, and yet the money was taken from my account. On top of that, it's impossible to reach anyone from their support team to ...
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