5
Resolved
BetterMe App Access Denied
Aysha
BetterMeMay 8, 2024 6:17 PM670
Good evening. I can't use my BetterMe plan even when can get to my account. Even though I paid for the plan and bank took the money from my card. Please restore my access, my internet works perfectly fine, I can't see my plan when in the app! Thank you for your time, good luck.
May 10, 2024 12:41 PM (1 day after complaint)
Hello! Our team is always at your service. Unfortunately, we could not locate your plan under the email address you provided us here. Please send us a message so that we can find a solution to your problem. Kind regards, team BetterMe
May 13, 2024 5:14 PM
Hi Again, Aysha! We've located your email and addressed your request. Please let us know if there is anything else we can help you with. Kind regards, team BetterMe
Aysha
May 13, 2024 5:17 PM
Thank you! All is good now, I recommend. Good evening😊
