BetterMe Trial Charge Complaint

Rasoarisoa
BetterMe
898

I was under the impression that I would only be trying out the subscription once, but to my surprise, I am now being billed on a monthly basis without my prior knowledge or consent. The customer service is very helpful. Thanks for showing interest and being solution-focused when it comes to your customers. Thanks a lot.

Progress

May 8, 2024 8:07 PM

Mercie pour vous

BetterMe
May 10, 2024 12:48 PM (1 day after complaint)

Bonjour! C’est agréable d’entendre des mots aussi positifs et c’est toujours un plaisir de servir nos utilisateurs. Merci beaucoup! Cordialement, l'équipe BetterMe

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